SideQuest Studio - Privacy Policy

Effective Date: 28/11/2024

1. Introduction SideQuest Studio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services or visit our website.

2. Information We Collect We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details when you hire our services.

  • Project Information: Details about your game project, including creative requirements and technical specifications.

  • Communication Data: Emails, messages, and feedback exchanged between you and SideQuest Studio.

  • Usage Data: Information collected from our website, such as IP addresses, browser types, and site interaction data.

3. How We Use Your Information We use your information to:

  • Provide and manage our services, including game audio composition, SFX, and integration.

  • Process payments and send invoices.

  • Communicate with you about your project, revisions, and updates.

  • Improve our services based on client feedback and usage data.

  • Comply with legal and regulatory obligations.

4. How We Share Your Information We do not sell or share your personal information with third parties, except in the following circumstances:

  • When required by law or to protect our legal rights.

  • With payment processors to complete transactions.

  • With trusted third-party service providers who assist in delivering our services (e.g., cloud storage, communication platforms), subject to confidentiality agreements.

5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention We retain your personal and project information for as long as necessary to fulfill contractual obligations, comply with legal requirements, and maintain business records. If you request data deletion, we will remove personal information unless required by law to retain it.

7. Your Rights You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request data deletion, subject to legal or contractual obligations.

  • Withdraw consent for data processing where applicable.

  • Lodge a complaint with a data protection authority if you believe your rights have been violated.

8. Cookies and Tracking Our website may use cookies to enhance user experience and analyze site performance. You can adjust your browser settings to decline cookies, but this may affect website functionality.

9. Third-Party Links Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

10. Changes to This Policy SideQuest Studio reserves the right to update this Privacy Policy at any time. We will notify clients of significant changes through email or website updates.

11. Contact Us If you have any questions about this Privacy Policy or your data rights, please contact us at:

SideQuest Studio
Email: jamie@sidequeststudio.net
Website: www.sidequeststudio.net

By engaging with SideQuest Studio, you acknowledge and agree to the terms of this Privacy Policy.